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| Process Engineering |
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Business process and technology are now at the point where they are almost inseparable. Our services and products
are tailored to ensure that our custom-built solutions solve the problems and produce results for the 21st century
government and business organizations that are much more complex than early modern corporations.
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LOT's business process engineering is a systematic approach for improving an organization's business practices through
reducing or eliminating wastes or costs while promoting quality, productivity, timeliness, or other strategic goals.
Investing in good process engineering design up front, lessens future problems and associated costs.
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Our business process engineering services focus on:
- Your company’s vision and goals
- Customer-driven needs and requirements
- Effective and efficient business processes
- Improvements in key performance measures
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Measures of success from process engineering may include:
- Improved customer satisfaction
- Reduced operating expenses
- Reduced re-work, reject, and defect rates
- Reduced cycle time
- Eliminated or reduced down time
- Reduced number of employee grievances
- Reduced employee turn-over rate
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Our process engineering expertise is a compatible with our Enterprise Architecture.
A common result of enterprise architecture is the identification of business process improvement needs. In such cases, the
need for process engineering is identified from the top down. Process engineering needs also are a common finding during
performance technology projects. For example, when developing job performance aids for individual workers, we commonly discover
that the procedure has never been standardized. In such cases, the need for process engineering is identified from the bottom up.
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